​The Partnership of East London Cooperatives (PELC) is a not-for-profit social enterprise delivering NHS integrated urgent care services (NHS 111, Clinical Assessment, GP Out of Hours and Urgent Care Centres),  to more than 2 million people across East London and West Essex.

PELC is a member-based organisation with membership drawn from GPs and health professionals, patient representatives and staff. The organisation reinvests all profits into improving its services, there are no shareholders.
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Patient Experience Survey

Every month we carry out a postal survey of a sample of people who have used the NHS 111 service in East London. Our most recent results show that 85% were satisfied with the 111 service. Here are some recent quotes;

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The service was helpful because they listened to me and directed me to the right services.

111 Service User

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East London

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I ​was injured and worried and I felt reassured... Thank you for the help
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111 Service User

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Company

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Membership

If you are a local GP in the areas we serve or a patient representative (on a GP practice patient group) you can become a member of PELC today.  To apply and find out more about membership, click here.